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Miscellaneous FAQs
Show Table of ContentsTerm & Conditions
Your use of this web site is governed by Safetysign.com’s terms & conditions. To review Safetysign.com terms & conditions click on the link on the bottom of each page.
Will I receive an invoice in the mail?
Not automatically. A Printable receipt is available at the end of the checkout process.
This receipt contains all information about your order. If you would like an invoice mailed, please request it when you place your order in the special instructions field.
How can I get an invoice mailed to me?
If you would like an invoice mailed please request it when you place your order in the special instructions field.
After the fact, you can call customer service toll free at 800-274-6271 and request a copy to be faxed or mailed.
How can I get a W-9 from Safetysign.com?
Please call toll free 800-274-6271 or click on the Brimar W-9 Form link on the footer the page.
Does Safetysign.com charge sales tax?
Safetysign.com collects sales tax in our home state of New Jersey. Sales tax is automatically added on to your order during check out if you type in a New Jersey ship to address.
If you believe you are tax exempt, select "tax exempt" to remove the tax, then fax (800-279-6897) or mail your exempt certificate. Safetysign.com cannot processes your order until that exempt certificate is provided.
Is there an order minimum for online purchases?
The $25.00 minimum order is waved for purchases online.
How do I know Safetysign.com received my order?
When you checkout and place your order you will receive an order confirmation via email within a few minutes.
On occasion, a credit card will be disapproved for a variety of reasons. In those situations you can either call us toll free 800-274-6271 or we will contact you when your order is reviewed for release into our system.
How do I change an order I submitted to Safetysign.com online?
If changes are needed, we will be happy to assist, however, please keep in mind changing an online order is complicated because it involves order processing as well as credit card processing, and customer service does not have access to internet credit card information.
As a result, many times it’s easier to cancel an order and start again. However, deleting an item is easier than adding one.
To change or cancel an order call customer service toll free at 800-274-6271 between the hours of 9:00am & 5:00pm EST. In certain situations, if you want to add onto your order, we will need to obtain your credit card information verbally over the phone.
Please keep in mind that once your order is placed it goes into production, which can result in cancellation charges on custom orders.
What do I do if I ordered the wrong items?
Call Customer Service toll free at 800-274-6271 between the hours of 9:00am & 5:00 pm EST.
What do I do if Safetysign.com sent the wrong items.
Call Customer Service toll free at 800-274-6271 between the hours of 9:00am & 5:00 pm EST.
